Do you have questions about your Hawk Security system? Is the keypad beeping? Is there an error message on the screen? Well, you have come to the right place! In this secton of the site, we will address the most common problems and solutions. If you do not find what you need on this page; please feel free to contact us for help or to schedule a service call.
Note: Hawk Security Systems recommends periodic (weekly) testing of security, life safety, and agricultural alarm systems.
First off, we need to identify which product you have. Please select a tab (security systems, or camera systems) below then click on the image below that matches the system, keypad, or screen that you have.
Alarm Systems
GE Concord Series, click below...
GE Simon XT, click below...*Note* the touchscreen keypad is wireless, and contains batteries.
GE Alliance Series, click below...
DSC - Power series, click below...




DSC MAXSYS series (Commercial), click below...*Note* these keypads have MAXSYS written in gold in the lower right corner of the display...



Dsc Classic Series, click below...

Camera Systems
Everfocus Ecor Series...
Everfocus EDSR Series...
GE TruVision Series...
PC based DVRs
Click on the image that matches the upper right corner of your DVR screen.
Fire Alarms
Coming soon... If you have questions about your fire alarm system provided by Hawk Security Systems we ask that you contact us.











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